# \[Resolved\] Vapi Chat service disruption

- Provider: [Vapi](https://down.guide/vapi)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-09-13 18:00 UTC
- Vapi Chat
- id: DWN-835e004ebf
- Official page: https://status.vapi.ai/incidents/1062035

## Updates from Vapi
### 2026-09-13 18:00 UTC: resolved
On Sunday, September 13, 2026, from 8:24 a.m. to 10:55 a.m. Pacific Time, Vapi Chat experienced a service disruption on both daily and weekly channels.
During this period, requests to \`/session\` and \`/session/{id}\` timed out or returned HTTP 504 (Gateway Timeout) and 500 (Internal Server Error) responses, affecting chat session creation, retrieval, and management.
Service was restored at 10:55 a.m. Pacific Time. All other services, including voice calls, were unaffected on both channels.

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