# SIP Server downtime 

- Provider: [Vapi](https://down.guide/vapi)
- Level: confirmed
- Impact: Degraded
- lasted 3h 5m
- started 2026-10-06 21:04 UTC
- Vapi SIP, SIP Outbound
- id: DWN-8c97f2c28b
- Official page: https://status.vapi.ai/incidents/1083466

## Updates from Vapi
### 2026-10-06 21:04 UTC: degraded
Outbound SIP Server downtime from 1:55 to 2:07, impacting outbound calls and call transfers. Currently seeing recovery, and the team is monitoring closely.

### 2026-10-06 21:29 UTC: resolved
The root cause has been identified, and the issue has been resolved, with downtime experienced between 1:55 and ending at 2:07

### 2026-10-07 00:09 UTC: resolved
There will be reactive maintenance on SIP outbound dialing infrastructure, US region
Status: Scheduled
What is affected: Our SIP infrastructure provider will upgrade the web server/API that controls outbound dialing, as part of remediating the root cause of today's incident. Inbound calls are not affected.
When: Tuesday, October 6, 21:00–21:15 PT (04:00–04:15 UTC, Oct 7)
What to expect: This work is not expected to be customer-impacting or noticeable. Outbound calls may briefly stall during the window; any impact should last less than 10 minutes. 
Action needed: None

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