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Vapi

End of call reports + transcript showing duplicate messages

Degraded Lasted 8h 33m · started · Vapi's page

Level
confirmed
Worst impact
Degraded
Down Index
22of 100

What to do

  • Check whether your product depends on Vapi. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 8h 33m it lasted.

    Anything that failed between 2025-12-23 22:48 UTC and 2025-12-24 07:21 UTC may need a replay.
  • Subscribe to Vapi's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=vapi works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Vapi 2

  1. update

    A code bug is causing the final call transcripts to show duplicate assistant messages when using `modelOutputInMessagesEnabled`. Calls are working fine, but post-call processing may be impacted. This issue is impacting both `weekly` and `daily` channels. The team is working to revert the offending change. We will update here.

    provider

  2. resolved

    We have reverted the change and tested to confirm the issue is resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8d388b337d

Is Vapi still down?

No, this incident was resolved 2025-12-24 07:21 UTC. For Vapi's live state, see https://down.guide/vapi.

How long did it last?

8h 33m, from 2025-12-23 22:48 UTC to 2025-12-24 07:21 UTC, by the times Vapi posted.

What caused it?

Vapi hasn't published a root cause. If it does, it shows here.

Where does this come from?

Vapi's official status page, https://status.vapi.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.