# Emergency maintenance on SIP monitoring server, US region

- Provider: [Vapi](https://down.guide/vapi)
- Level: confirmed
- Impact: Maintenance
- lasted 25m
- started 2026-10-13 04:00 UTC
- Vapi SIP
- us
- id: DWN-935dc049ca
- Official page: https://status.vapi.ai/incidents/1088586

## Updates from Vapi
### 2026-10-13 04:00 UTC: update
We are doing an emergency upgrade to add capacity for the SIP monitoring server. During the period PCAP files will not be saved.

### 2026-10-13 04:25 UTC: update
Maintenance ended

### 2026-10-13 04:25 UTC: update
The monitoring server was successfully upgraded. We will continue to monitor. PCAP files are available for registered calls.

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