ElevenLabs Transcriber Performance Degraded

What to do

• Check whether your product depends on Vapi. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 53m it lasted.

  Anything that failed between 2025-12-05 23:33 UTC and 2025-12-06 00:26 UTC may need a replay.

• Subscribe to Vapi's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=vapi works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Vapi 2

1. updateDec 5, 2025, 11:33 PM UTC

   Transcriber performance for ElevenLabs STT is currently degraded with some requests being dropped. While we monitor the situation, we recommend switching to another transcriber or setting up fallbacks - https://docs.vapi.ai/api-reference/assistants/create#request.body.transcriber.ElevenLabsTranscriber.fallbackPlan Status Report from ElevenLabs - https://status.elevenlabs.io/incidents/01KBRDKA2CKANKJK182W1WXFXH

   provider

2. resolvedDec 6, 2025, 12:26 AM UTC

   The issue has been resolved and we will continue monitoring the situation. We recommend setting up transcriber fallbacks to avoid any failed calls in such situations - https://docs.vapi.ai/api-reference/assistants/create#request.body.transcriber.ElevenLabsTranscriber.fallbackPlan

   provider

Corrections

None so far.

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