# ElevenLabs Transcriber Performance Degraded

- Provider: [Vapi](https://down.guide/vapi)
- Level: confirmed
- Impact: Degraded
- lasted 53m
- started 2025-12-05 23:33 UTC
- id: DWN-972238bd98
- Official page: https://status.vapi.ai/incident/781023

## Updates from Vapi
### 2025-12-05 23:33 UTC: update
Transcriber performance for ElevenLabs STT is currently degraded with some requests being dropped. While we monitor the situation, we recommend switching to another transcriber or setting up fallbacks - https://docs.vapi.ai/api-reference/assistants/create#request.body.transcriber.ElevenLabsTranscriber.fallbackPlan
Status Report from ElevenLabs - https://status.elevenlabs.io/incidents/01KBRDKA2CKANKJK182W1WXFXH

### 2025-12-06 00:26 UTC: resolved
The issue has been resolved and we will continue monitoring the situation. We recommend setting up transcriber fallbacks to avoid any failed calls in such situations - https://docs.vapi.ai/api-reference/assistants/create#request.body.transcriber.ElevenLabsTranscriber.fallbackPlan

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