- Level
- confirmed
- Worst impact
- Degraded
- Components
- Vapi Numbers Inbound, Vapi Numbers Outbound
- Down Index
- 24of 100
What to do
Check whether you use Vapi Vapi Numbers Inbound, Vapi Numbers Outbound. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 22h 45m it lasted.
Anything that failed between 2026-09-29 17:16 UTC and 2026-09-30 16:01 UTC may need a replay.Subscribe to Vapi's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=vapi works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Vapi 5
- degraded
We're aware of an issue provisioning new Vapi phone numbers - the team is actively looking into it. Calls to existing numbers and importing numbers from other providers are NOT impacted.
provider
- degraded
The team has identified the cause and are actively working on a fix. Creating new Vapi phone numbers remains unavailable; while existing numbers and imported numbers are unaffected.
provider
- degraded
We are currently working with our upstream provider to restore new number provisioning. Creating new Vapi phone numbers remains unavailable; existing numbers and imported numbers are unaffected. Next update within the hour or as soon as provisioning is restored.
provider
- degraded
No change - we are still awaiting confirmation from our upstream provider to restore new number provisioning. Creating new Vapi phone numbers remains unavailable; existing numbers and imported numbers are unaffected. We will post another update as soon as we have news.
provider
- resolved
New number provisioning has been restored as of 3:00 AM PT today. Creating Vapi phone numbers is working normally again. Thank you for your patience.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-ac30851427
Is Vapi still down?
No, this incident was resolved 2026-09-30 16:01 UTC. For Vapi's live state, see https://down.guide/vapi.
How long did it last?
22h 45m, from 2026-09-29 17:16 UTC to 2026-09-30 16:01 UTC, by the times Vapi posted.
What was affected?
Vapi named Vapi Numbers Inbound, Vapi Numbers Outbound.
What caused it?
Vapi hasn't published a root cause. If it does, it shows here.
Where does this come from?
Vapi's official status page, https://status.vapi.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.