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Vapi

Elevated errors in daily and weekly channels

Major outage Lasted 1h 19m · started · Vapi's page

Level
confirmed
Worst impact
Major outage
Down Index
40of 100

What to do

  • Check whether your product depends on Vapi. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 19m it lasted.

    Anything that failed between 2026-03-19 19:21 UTC and 2026-03-19 20:40 UTC may need a replay.
  • Subscribe to Vapi's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=vapi works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Vapi 5

  1. update

    We are aware of elevated call failures rates on the weekly cluster with worker-not-available ended reason, and deepgram-transcriber-unavailable in both daily and weekly channels. Our team is actively investigating the issue.

    provider

  2. update

    The root cause for worker-not-available failures has been identified and we are actively deploying fixes to restore normal service. Some users may still experience failures or degraded performance while mitigation is in progress and fixes roll out.

    provider

  3. update

    We are seeing worker-not-available error rates going down in the weekly channel. We are also actively working with Deepgram to mitigate transcriber-failed errors in daily and weekly cluster.

    provider

  4. update

    We've partnered with Deepgram to apply a mitigation and are actively monitoring error rates. For an immediate workaround, affected users can switch to Deepgram Nova 3 or use a non-Deepgram transcriber.

    provider

  5. resolved

    Resolved — The issue causing degraded performance has been identified and mitigated as of 13:45 PDT. All services are operating normally. We will continue to monitor and provide an update if needed.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-cc4064d4c7

Is Vapi still down?

No, this incident was resolved 2026-03-19 20:40 UTC. For Vapi's live state, see https://down.guide/vapi.

How long did it last?

1h 19m, from 2026-03-19 19:21 UTC to 2026-03-19 20:40 UTC, by the times Vapi posted.

What caused it?

Vapi hasn't published a root cause. If it does, it shows here.

Where does this come from?

Vapi's official status page, https://status.vapi.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.