# Dashboard Access Degredation

- Provider: [Vapi](https://down.guide/vapi)
- Level: confirmed
- Impact: Partial outage
- lasted 17m
- started 2026-07-16 10:00 UTC
- id: DWN-d472c750e6
- Official page: https://status.vapi.ai/incident/965921

## Updates from Vapi
### 2026-07-16 10:00 UTC: update
We observed an increase in Dashboard Access degradation due to an outage with our downstream authentication provider. We are investigating the root cause and actively monitoring.

### 2026-07-16 10:17 UTC: resolved
We have engaged our fallback authentication provider restoring access back to the Vapi Dashboard. We will continue to monitor but at this time, we are observing no further issues.

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