# Vapi incident history

- **Vapi**: [SIP Infrastructure Scheduled Maintenance](https://down.guide/vapi/DWN-63ef39b846) (Maintenance; lasted 15m; started 2026-11-08 05:00 UTC; Vapi SIP, SIP Inbound, SIP Outbound)
- **Vapi**: [Cert renewal for Australia SIP Infra](https://down.guide/vapi/DWN-5a3d193bc9) (Maintenance; lasted 8m; started 2026-10-20 09:00 UTC; Vapi SIP, SIP Inbound, SIP Outbound; au)
- **Vapi**: [US SIP Infrastructure maintenance](https://down.guide/vapi/DWN-1e63b91d51) (Maintenance; lasted 15m; started 2026-10-20 04:00 UTC; Vapi SIP, SIP Inbound, SIP Outbound; us)
- **Vapi**: [Upgrade to SIP infrastructure](https://down.guide/vapi/DWN-b9b0ed9c23) (Maintenance; lasted 1h; started 2026-10-19 04:00 UTC; SIP Inbound, SIP Outbound)
- **Vapi**: [Dashboard is unavailable](https://down.guide/vapi/DWN-beff576d98) (Degraded; lasted 49m; started 2026-10-16 14:12 UTC; Vapi Dashboard)
- **Vapi**: [Database maintenance](https://down.guide/vapi/DWN-315b04e27a) (Maintenance; lasted 2h; started 2026-10-14 04:00 UTC; Vapi API, Vapi API \[Weekly\], Vapi Chat)
- **Vapi**: [Emergency maintenance on SIP monitoring server, US region](https://down.guide/vapi/DWN-935dc049ca) (Maintenance; lasted 25m; started 2026-10-13 04:00 UTC; Vapi SIP; us)
- **Vapi**: [docs.vapi.ai is unavailable](https://down.guide/vapi/DWN-08fef45a00) (Degraded; lasted 9m; started 2026-10-12 17:54 UTC; Vapi Docs)
- **Vapi**: [Emergency maintenance on SIP outbound dialing infrastructure, US region](https://down.guide/vapi/DWN-d01aa20d29) (Maintenance; lasted 26m; started 2026-10-12 04:00 UTC; Vapi SIP, Vapi Numbers Outbound, SIP Outbound; us)
- **Vapi**: [SIP Infrastructure Maintenance](https://down.guide/vapi/DWN-273e787c84) (Maintenance; lasted 15m; started 2026-10-11 04:00 UTC; Vapi SIP, SIP Inbound, SIP Outbound)
- **Vapi**: [Reactive maintenance on SIP outbound dialing infrastructure, US region](https://down.guide/vapi/DWN-ca020615ea) (Maintenance; lasted 15m; started 2026-10-10 04:00 UTC; SIP Outbound; us)
- **Vapi**: [BYO SIP Registration](https://down.guide/vapi/DWN-d6de658133) (Maintenance; lasted 15m; started 2026-10-09 04:00 UTC; Vapi SIP, SIP Outbound)
- **Vapi**: [Degraded performance: SIP BYO trunk creation](https://down.guide/vapi/DWN-1725f56415) (Degraded; lasted 20h 20m; started 2026-10-08 18:27 UTC; Vapi SIP)
- **Vapi**: [Scheduled maintenance on SIP outbound dialing infrastructure, US region](https://down.guide/vapi/DWN-7cf2fc9962) (Maintenance; lasted 11m; started 2026-10-08 04:00 UTC; SIP Outbound; us)
- **Vapi**: [Reactive maintenance on SIP outbound dialing infrastructure, US region](https://down.guide/vapi/DWN-6686a6802c) (Maintenance; lasted 32m; started 2026-10-07 04:00 UTC; SIP Outbound; us)
- **Vapi**: [SIP Server downtime ](https://down.guide/vapi/DWN-8c97f2c28b) (Degraded; lasted 3h 5m; started 2026-10-06 21:04 UTC; Vapi SIP, SIP Outbound)
- **Vapi**: [outbound SIP calls are failing](https://down.guide/vapi/DWN-3b0d60ac0a) (Degraded; lasted 21m; started 2026-10-02 12:12 UTC; Vapi SIP, SIP Outbound)
- **Vapi**: [New Vapi Phone Number creation degraded](https://down.guide/vapi/DWN-ac30851427) (Degraded; lasted 22h 45m; started 2026-09-29 17:16 UTC; Vapi Numbers Inbound, Vapi Numbers Outbound)
- **Vapi**: [SIP US Maintenance](https://down.guide/vapi/DWN-de03ece195) (Maintenance; lasted 10m; started 2026-09-21 05:00 UTC; Vapi SIP, Vapi Numbers Inbound, Vapi Numbers Outbound +2; us)
- **Vapi**: [Dashboard login is unavailable ](https://down.guide/vapi/DWN-d0a1f2bfe2) (Degraded; lasted 10m; started 2026-09-18 23:00 UTC; Vapi Auth, Vapi Dashboard)
- **Vapi**: [\[Resolved\] Vapi Chat service disruption](https://down.guide/vapi/DWN-835e004ebf) (Degraded; lasted 0m; started 2026-09-13 18:00 UTC; Vapi Chat)
- **Vapi**: [Core database maintenance ](https://down.guide/vapi/DWN-c1296af9e3) (Maintenance; lasted 1h 30m; started 2026-09-10 04:00 UTC; Vapi API, Vapi API \[Weekly\], Vapi Dashboard)
- **Vapi**: [EU SIP Maintenance](https://down.guide/vapi/DWN-7572e32df9) (Maintenance; lasted 15m; started 2026-09-09 00:00 UTC; Vapi EU SIP; eu)
- **Vapi**: [DB Maintenance](https://down.guide/vapi/DWN-d49725c1a6) (Maintenance; lasted 29m; started 2026-09-02 04:00 UTC; Vapi API, Vapi Auth, Vapi API \[Weekly\])
- **Vapi**: [SIP Maintenance](https://down.guide/vapi/DWN-df7d371433) (Maintenance; lasted 24m; started 2026-09-01 04:00 UTC; Vapi SIP, Vapi Numbers Inbound, Vapi Numbers Outbound +2)
- **Vapi**: [Increased rate of call failures](https://down.guide/vapi/DWN-51195f5135) (Degraded; lasted 23h 4m; started 2026-08-19 18:16 UTC; us)
- **Vapi**: [CallWebhook issues affecting some web calls](https://down.guide/vapi/DWN-00a1da362e) (Degraded; lasted 0m; started 2026-08-12 11:50 UTC)
- **Vapi**: [Documentation unavilable.](https://down.guide/vapi/DWN-b7ef76fce9) (Degraded; lasted 35m; started 2026-08-05 19:55 UTC)
- **Vapi**: [API Degradation on Daily](https://down.guide/vapi/DWN-13409e8e10) (Degraded; lasted 39m; started 2026-08-04 19:41 UTC)
- **Vapi**: [Maintenance: Authentication System Maintenance](https://down.guide/vapi/DWN-58d74eb840) (Maintenance; lasted 0m; started 2026-08-04 01:16 UTC; us)
- **Vapi**: [Elevated API errors - US](https://down.guide/vapi/DWN-285891a60e) (Partial outage; lasted 0m; started 2026-07-24 11:44 UTC; au, eu, us)
- **Vapi**: [Maintenance: SIP Server Update](https://down.guide/vapi/DWN-8690e00a80) (Maintenance; lasted 0m; started 2026-07-22 12:57 UTC)
- **Vapi**: [Dashboard Access Degredation](https://down.guide/vapi/DWN-d472c750e6) (Partial outage; lasted 17m; started 2026-07-16 10:00 UTC)
- **Vapi**: [API Degradation](https://down.guide/vapi/DWN-59056d1437) (Partial outage; lasted 37m; started 2026-07-08 20:22 UTC)
- **Vapi**: [Errors updating Boards](https://down.guide/vapi/DWN-429bbc5d88) (Major outage; lasted 6h 36m; started 2026-07-07 00:30 UTC)
- **Vapi**: [API Success Rate Degradation on Daily](https://down.guide/vapi/DWN-4dd797a03d) (Degraded; lasted 0m; started 2026-07-06 18:15 UTC)
- **Vapi**: [API degradation](https://down.guide/vapi/DWN-5e4576d042) (Partial outage; lasted 8m; started 2026-07-02 18:07 UTC)
- **Vapi**: [High latency retrieving call logs](https://down.guide/vapi/DWN-c4b95c050c) (Degraded; lasted 4h 53m; started 2026-06-26 19:55 UTC)
- **Vapi**: [Elevated API error rate on Weekly Channel](https://down.guide/vapi/DWN-b78343492b) (Partial outage; lasted 47m; started 2026-06-24 20:12 UTC)
- **Vapi**: [Elevated API error rates](https://down.guide/vapi/DWN-b2be2ad037) (Partial outage; lasted 46m; started 2026-06-17 01:01 UTC)
- **Vapi**: [\[Recovered\] Elevated API error rates](https://down.guide/vapi/DWN-1f646c10fc) (Partial outage; lasted 0m; started 2026-06-16 19:17 UTC)
- **Vapi**: [Maintenance: SIP Server Restart – Certificate Rotation](https://down.guide/vapi/DWN-f9dfd8d1c0) (Maintenance; lasted 0m; started 2026-06-08 20:22 UTC)
- **Vapi**: [Increased rate of call failures](https://down.guide/vapi/DWN-177a0ec8b2) (Degraded; lasted 51m; started 2026-06-03 12:40 UTC)
- **Vapi**: [Dashboard Errors](https://down.guide/vapi/DWN-254039dbe3) (Partial outage; lasted 31m; started 2026-06-02 23:11 UTC)
- **Vapi**: [Dashboard Errors](https://down.guide/vapi/DWN-f5834a5bd4) (Partial outage; lasted 7m; started 2026-05-29 03:51 UTC)
- **Vapi**: [Increased Call Failure Rates](https://down.guide/vapi/DWN-7b26caf83e) (Degraded; lasted 54m; started 2026-05-28 10:14 UTC)
- **Vapi**: [Elevated call failure rate](https://down.guide/vapi/DWN-9abf79a6f9) (Degraded; lasted 38m; started 2026-05-26 19:17 UTC)
- **Vapi**: [Voice calls dropped and dashboard unavailable](https://down.guide/vapi/DWN-a65baf2cd6) (Major outage; lasted 8d 6h; started 2026-05-21 13:55 UTC; eu, us)
- **Vapi**: [SIP Availability degraded](https://down.guide/vapi/DWN-2428167372) (Degraded; lasted 40m; started 2026-05-15 15:50 UTC)
- **Vapi**: [Tool call is degraded in the Daily Channel](https://down.guide/vapi/DWN-8955a1f4bc) (Degraded; lasted 0m; started 2026-05-15 09:40 UTC)
- **Vapi**: [Increased Call Failure Rates](https://down.guide/vapi/DWN-d8c22b03f7) (Degraded; lasted 1h 45m; started 2026-05-12 15:18 UTC)
- **Vapi**: [Chat Tool Calls Degraded on Weekly Channel](https://down.guide/vapi/DWN-a407f61541) (Degraded; lasted 0m; started 2026-05-05 14:44 UTC)
- **Vapi**: [Documentation resources are down](https://down.guide/vapi/DWN-32153712cc) (Partial outage; lasted 0m; started 2026-04-20 22:12 UTC)
- **Vapi**: [Degraded Performance on Inbound Calls](https://down.guide/vapi/DWN-371754a055) (Degraded; lasted 2h 15m; started 2026-04-16 14:45 UTC)
- **Vapi**: [SIP Infrastructure Outage](https://down.guide/vapi/DWN-f4a5efa668) (Major outage; lasted 1h 55m; started 2026-04-14 13:32 UTC)
- **Vapi**: [Maintenance: SIP Maintenance](https://down.guide/vapi/DWN-ded26d1af6) (Maintenance; lasted 0m; started 2026-04-11 01:43 UTC)
- **Vapi**: [Maintenance: SIP Maintenance](https://down.guide/vapi/DWN-20e0b492ed) (Maintenance; lasted 0m; started 2026-04-11 01:42 UTC)
- **Vapi**: [Elevated Error Rates with Soniox Transcriber](https://down.guide/vapi/DWN-f22f4960c6) (Partial outage; lasted 0m; started 2026-04-02 11:30 UTC)
- **Vapi**: [Degraded API performance on Daily and Weekly channels](https://down.guide/vapi/DWN-234730c4d2) (Partial outage; lasted 0m; started 2026-03-25 20:53 UTC)
- **Vapi**: [Elevated Call Failure Rate on Weekly](https://down.guide/vapi/DWN-ce9e0c831d) (Partial outage; lasted 1d 6h; started 2026-03-19 23:17 UTC)
- **Vapi**: [Elevated errors in daily and weekly channels](https://down.guide/vapi/DWN-cc4064d4c7) (Major outage; lasted 1h 19m; started 2026-03-19 19:21 UTC)
- **Vapi**: [Maintenance: SIP System Restart](https://down.guide/vapi/DWN-56d7cefa23) (Maintenance; lasted 0m; started 2026-03-17 22:46 UTC)
- **Vapi**: [Daily channel - Calls & dashboard are impacted](https://down.guide/vapi/DWN-cdee5beddf) (Degraded; lasted 59m; started 2026-03-12 15:23 UTC)
- **Vapi**: [Some GPT 5.2 calls failing with inference issues](https://down.guide/vapi/DWN-95e835a34d) (Partial outage; lasted 9d 6h; started 2026-03-10 12:46 UTC)
- **Vapi**: [Maintenance: Update SIP certificates](https://down.guide/vapi/DWN-19c03c949c) (Maintenance; lasted 0m; started 2026-03-09 22:33 UTC)
- **Vapi**: [Call Degradation on Daily](https://down.guide/vapi/DWN-7e3868cc54) (Degraded; lasted 14m; started 2026-03-04 16:03 UTC)
- **Vapi**: [Vapi Voice "Emma" is temporarily unavailable](https://down.guide/vapi/DWN-38df17c26f) (Major outage; lasted 13h 33m; started 2026-03-04 02:31 UTC)
- **Vapi**: [Calls are degraded on Daily channel](https://down.guide/vapi/DWN-20f152bd6d) (Partial outage; lasted 10h 32m; started 2026-02-25 15:27 UTC)
- **Vapi**: [Call degradation on Weekly channel](https://down.guide/vapi/DWN-8674beba96) (Partial outage; lasted 22h 25m; started 2026-02-24 19:25 UTC)
- **Vapi**: [Authentication Provider Degradation in India](https://down.guide/vapi/DWN-b812c6e682) (Degraded; lasted 1d 22h; started 2026-02-24 18:33 UTC; in)
- **Vapi**: [Call Degradation in Daily Channel](https://down.guide/vapi/DWN-38f8501205) (Partial outage; lasted 39m; started 2026-02-23 17:30 UTC)
- **Vapi**: [Unable to Sign in to the Vapi dashboard via Email Authentication](https://down.guide/vapi/DWN-552be38a60) (Degraded; lasted 8h 8m; started 2026-02-12 20:57 UTC)
- **Vapi**: [Maintenance: SIP system restart](https://down.guide/vapi/DWN-a6215e400e) (Maintenance; lasted 0m; started 2026-02-12 19:22 UTC)
- **Vapi**: [Calls not showing up on dashboard](https://down.guide/vapi/DWN-3f8f6d5e18) (Partial outage; lasted 1h 50m; started 2026-02-12 17:08 UTC)
- **Vapi**: [Elevated Error Rates with Deepgram Transcriber](https://down.guide/vapi/DWN-37e3d7e767) (Partial outage; lasted 3h 20m; started 2026-02-11 17:10 UTC)
- **Vapi**: [Api, call execution degradation](https://down.guide/vapi/DWN-d2e0ca941a) (Partial outage; lasted 18m; started 2026-02-04 14:14 UTC)
- **Vapi**: [Google Gemini Rate Limiting](https://down.guide/vapi/DWN-ecd05ebcd4) (Partial outage; lasted 13d 1h; started 2026-01-21 19:40 UTC; us)
- **Vapi**: [Google Gemini Rate Limiting Issue](https://down.guide/vapi/DWN-0cbbeb3e6e) (Partial outage; lasted 4h 47m; started 2026-01-20 23:32 UTC)
- **Vapi**: [Maintenance: SIP maintenance](https://down.guide/vapi/DWN-834efb1a0a) (Maintenance; lasted 0m; started 2026-01-20 21:55 UTC)
- **Vapi**: [Calls not connecting in daily channel](https://down.guide/vapi/DWN-b002b3909a) (Partial outage; lasted 0m; started 2026-01-19 18:38 UTC)
- **Vapi**: [Maintenance: SIP Database Maintenance](https://down.guide/vapi/DWN-31b315c48a) (Maintenance; lasted 0m; started 2026-01-15 04:00 UTC)
- **Vapi**: [Call Degradation in Daily Channel](https://down.guide/vapi/DWN-7426534c43) (Degraded; lasted 0m; started 2026-01-08 18:11 UTC)
- **Vapi**: [Maintenance: Database maintenance](https://down.guide/vapi/DWN-f83d6402a9) (Maintenance; lasted 0m; started 2025-12-24 06:29 UTC)
- **Vapi**: [End of call reports + transcript showing duplicate messages](https://down.guide/vapi/DWN-8d388b337d) (Degraded; lasted 8h 33m; started 2025-12-23 22:48 UTC)
- **Vapi**: [Calls failing due to worker unavailability](https://down.guide/vapi/DWN-32e83c4d8d) (Major outage; lasted 6d 4h; started 2025-12-17 19:06 UTC)
- **Vapi**: [Maintenance: Database maintenance](https://down.guide/vapi/DWN-88a0025d80) (Maintenance; lasted 0m; started 2025-12-16 03:31 UTC)
- **Vapi**: [Maintenance: SIP maintenance](https://down.guide/vapi/DWN-2d0dd38170) (Maintenance; lasted 0m; started 2025-12-13 04:00 UTC)
- **Vapi**: [Deepgram Transcriber Degraded](https://down.guide/vapi/DWN-271a73f7bf) (Degraded; lasted 29m; started 2025-12-10 19:49 UTC)
- **Vapi**: [ElevenLabs Transcriber Performance Degraded](https://down.guide/vapi/DWN-972238bd98) (Degraded; lasted 53m; started 2025-12-05 23:33 UTC)
- **Vapi**: [Dashboard unavailable due to Cloudflare Issues](https://down.guide/vapi/DWN-32314b5125) (Major outage; lasted 0m; started 2025-12-05 09:27 UTC)
- **Vapi**: [Maintenance: Authentication system maintenance](https://down.guide/vapi/DWN-1aa862310a) (Maintenance; lasted 0m; started 2025-12-01 22:29 UTC)
- **Vapi**: [Maintenance: SIP Maintenance](https://down.guide/vapi/DWN-479c5d617f) (Maintenance; lasted 0m; started 2025-11-26 23:18 UTC)
- **Vapi**: [Maintenance: SIP Database Maintenance](https://down.guide/vapi/DWN-1e44d77f2d) (Maintenance; lasted 0m; started 2025-11-10 19:40 UTC)
- **Vapi**: [Maintenance: SIP maintenance](https://down.guide/vapi/DWN-35ff57b86f) (Maintenance; lasted 0m; started 2025-11-07 22:27 UTC)
- **Vapi**: [Maintenance: Database maintenance](https://down.guide/vapi/DWN-8fb58221e2) (Maintenance; lasted 0m; started 2025-11-04 23:15 UTC)
- **Vapi**: [Maintenance: Database maintenance](https://down.guide/vapi/DWN-2b3aa8685b) (Maintenance; lasted 0m; started 2025-11-04 23:13 UTC)
- **Vapi**: [Maintenance: SIP Maintenance](https://down.guide/vapi/DWN-2efbb1eb05) (Maintenance; lasted 0m; started 2025-10-29 23:02 UTC)

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