# Higher than expected timeouts on queries

- Provider: [Vectara](https://down.guide/vectara)
- Level: confirmed
- Impact: Degraded
- lasted 3h 12m
- started 2025-03-28 16:30 UTC
- Admin, Console, Index +3
- id: DWN-1a20dbc859
- Official page: https://stspg.io/3716dmr5c1rz

## Updates from Vectara
### 2025-03-28 16:30 UTC: investigating
Vectara is expecting query timeout at a higher than expected rate, we are investigating now.

### 2025-03-28 19:41 UTC: resolved
This incident has been resolved.

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