# Document Indexing Impacted

- Provider: [Vectara](https://down.guide/vectara)
- Level: confirmed
- Impact: Major outage
- lasted 43m
- started 2025-06-06 23:21 UTC
- Index
- id: DWN-2e5a61daab
- Official page: https://stspg.io/c3bl8zhrnxkj

## Updates from Vectara
### 2025-06-06 23:21 UTC: identified
Document indexing is not working due to an issue in our system. We are investigating the issue to resolve it as soon as possible. System will work properly for already uploaded documents, only new documents will not be indexed.

### 2025-06-07 00:04 UTC: resolved
This incident has been resolved.

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