# Mockingbird LLM calls failing

- Provider: [Vectara](https://down.guide/vectara)
- Level: confirmed
- Impact: Degraded
- lasted 51m
- started 2024-10-24 20:16 UTC
- Query, Chat
- id: DWN-38b6197d53
- Official page: https://stspg.io/s2blwqq776ns

## Updates from Vectara
### 2024-10-24 20:16 UTC: investigating
Some of the LLM calls to Mockingbird are failing. We are investigating.

### 2024-10-24 21:07 UTC: resolved
The issue has been resolved. A new version of the AMI from the cloud provider resulted in system call issues. We've fixed and verified now.

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