- Level
- confirmed
- Worst impact
- Degraded
- Components
- Console, Document
- Down Index
- 30of 100
What to do
Check whether you use Vectara Console, Document. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 16h 26m it lasted.
Anything that failed between 2025-05-31 05:53 UTC and 2025-05-31 22:20 UTC may need a replay.Subscribe to Vectara's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=vectara works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Vectara 2
- monitoring
We are seeing a service degradation for features that use OpenAI models since we can't seem to reach OpenAI's API's intermittently. We are monitoring and working to resolve the issue.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5aece9e45f
Is Vectara still down?
No, this incident was resolved 2025-05-31 22:20 UTC. For Vectara's live state, see https://down.guide/vectara.
How long did it last?
16h 26m, from 2025-05-31 05:53 UTC to 2025-05-31 22:20 UTC, by the times Vectara posted.
What was affected?
Vectara named Console, Document.
What caused it?
Vectara hasn't published a root cause. If it does, it shows here.
Where does this come from?
Vectara's official status page, https://status.vectara.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.