# Partial outage - queries impacted for a few customers

- Provider: [Vectara](https://down.guide/vectara)
- Level: confirmed
- Impact: Degraded
- lasted 18m
- started 2024-12-11 15:36 UTC
- Query
- id: DWN-6e3970e244
- Official page: https://stspg.io/9nr34g2hshjy

## Updates from Vectara
### 2024-12-11 15:36 UTC: identified
Some customer's queries are impacted. The problem has been identified, and a fix is in progress.

### 2024-12-11 15:37 UTC: identified
We are continuing to work on a fix for this issue.

### 2024-12-11 15:54 UTC: resolved
This incident has been resolved.

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