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Vectara

Queries on Newly Indexed Data are not Returning Results

Partial outage Lasted 1h 9m · started · Vectara's page

Level
confirmed
Worst impact
Partial outage
Components
Query
Down Index
31of 100

What to do

  • Check whether you use Vectara Query. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 9m it lasted.

    Anything that failed between 2025-12-01 11:05 UTC and 2025-12-01 12:14 UTC may need a replay.
  • Subscribe to Vectara's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=vectara works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Vectara 4

  1. identified

    Newly Indexed Data is not currently query able we have identified the cause of the issue and are working to remediate it.

    provider

  2. identified

    We are continuing to work on a fix for this issue.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-75a458869a

Is Vectara still down?

No, this incident was resolved 2025-12-01 12:14 UTC. For Vectara's live state, see https://down.guide/vectara.

How long did it last?

1h 9m, from 2025-12-01 11:05 UTC to 2025-12-01 12:14 UTC, by the times Vectara posted.

What was affected?

Vectara named Query.

What caused it?

Vectara hasn't published a root cause. If it does, it shows here.

Where does this come from?

Vectara's official status page, https://status.vectara.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.