- Level
- confirmed
- Worst impact
- Degraded
- Components
- Index, Query, Chat
- Down Index
- 30of 100
What to do
Check whether you use Vectara Index, Query, Chat. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 7m it lasted.
Anything that failed between 2025-07-10 17:17 UTC and 2025-07-10 20:25 UTC may need a replay.Subscribe to Vectara's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=vectara works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Vectara 2
- identified
The issue has been identified and a fix is being implemented.
provider
- resolved
OpenAI APIs are working fine now.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7d00016b5a
Is Vectara still down?
No, this incident was resolved 2025-07-10 20:25 UTC. For Vectara's live state, see https://down.guide/vectara.
How long did it last?
3h 7m, from 2025-07-10 17:17 UTC to 2025-07-10 20:25 UTC, by the times Vectara posted.
What was affected?
Vectara named Index, Query, Chat.
What caused it?
Vectara hasn't published a root cause. If it does, it shows here.
Where does this come from?
Vectara's official status page, https://status.vectara.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.