- Level
- confirmed
- Worst impact
- Degraded
- Components
- Console, Query, Chat, Document
- Down Index
- 35of 100
What to do
Check whether you use Vectara Console, Query, Chat, Document. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 25m it lasted.
Anything that failed between 2025-05-30 22:53 UTC and 2025-05-31 05:18 UTC may need a replay.Subscribe to Vectara's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=vectara works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Vectara 3
- monitoring
We are seeing a service degradation for features that use OpenAI models since the OpenAI API is experiencing problems. We will continue to monitor the status of the OpenAI API services and update this incident once this issue has been resolved.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-93d3160337
Is Vectara still down?
No, this incident was resolved 2025-05-31 05:18 UTC. For Vectara's live state, see https://down.guide/vectara.
How long did it last?
6h 25m, from 2025-05-30 22:53 UTC to 2025-05-31 05:18 UTC, by the times Vectara posted.
What was affected?
Vectara named Console, Query, Chat, Document.
What caused it?
Vectara hasn't published a root cause. If it does, it shows here.
Where does this come from?
Vectara's official status page, https://status.vectara.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.