# Failures on Indexing Documents

- Provider: [Vectara](https://down.guide/vectara)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 16m
- started 2026-05-02 11:09 UTC
- Index
- id: DWN-9f2129ed7e
- Official page: https://stspg.io/f372303sxqww

## Updates from Vectara
### 2026-05-02 11:09 UTC: identified
An AWS Kafka upgrade is causing issues in writing documents; some requests are failing, and we are monitoring the situation.

### 2026-05-02 13:24 UTC: resolved
This incident has been resolved.

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