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Vectara

Error encountered while uploading documents via console

Degraded Lasted 0m · started · Vectara's page

Level
confirmed
Worst impact
Degraded
Components
Console
Down Index
11of 100

What to do

  • Check whether you use Vectara Console. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2025-01-25 04:10 UTC and 2025-01-25 04:10 UTC may need a replay.
  • Subscribe to Vectara's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=vectara works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Vectara 1

  1. resolved

    Some users experienced errors between Jan 23, 2025 9:54 PM CST and Jan 24, 2025 6:21 PM CST, while attempting to upload documents from the console for indexing. The issue appears to affect a subset of users and might result in failed uploads. The issue has been already resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a59717fcf7

Is Vectara still down?

No, this incident was resolved 2025-01-25 04:10 UTC. For Vectara's live state, see https://down.guide/vectara.

How long did it last?

0m, from 2025-01-25 04:10 UTC to 2025-01-25 04:10 UTC, by the times Vectara posted.

What was affected?

Vectara named Console.

What caused it?

Vectara hasn't published a root cause. If it does, it shows here.

Where does this come from?

Vectara's official status page, https://status.vectara.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.