# Parsing issues detected during file uploads

- Provider: [Vectara](https://down.guide/vectara)
- Level: confirmed
- Impact: Operational
- lasted 0m
- started 2025-04-30 17:03 UTC
- id: DWN-b2470e9755
- Official page: https://stspg.io/g7vxpsqbnbm4

## Updates from Vectara
### 2025-04-30 05:30 UTC: resolved
One of the worker nodes in the production deployment entered a faulty state around 5:19 AM (UTC), resulting in parsing errors. As a consequence, approximately 25% of file uploads failed. The issue was resolved at 4:30 PM (UTC).

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