# Major outage on query and indexing

- Provider: [Vectara](https://down.guide/vectara)
- Level: confirmed
- Impact: Major outage
- lasted 7h 48m
- started 2025-04-02 22:44 UTC
- Index, Query, Chat +1
- id: DWN-d22a185c44
- Official page: https://stspg.io/h3ddwfn4r5st

## Updates from Vectara
### 2025-04-02 22:44 UTC: investigating
We are currently investigating this issue.

### 2025-04-02 23:48 UTC: monitoring
Most corpora should be indexing and querying again

### 2025-04-03 06:32 UTC: resolved
This incident has been resolved.

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