# Support cases cannot be submitted

- Provider: [Vercel](https://down.guide/vercel)
- Level: confirmed
- Impact: Degraded
- lasted 41m
- started 2026-05-18 15:00 UTC
- Support Chat
- id: DWN-574964af8d
- Official page: https://stspg.io/2q99b3m91q6j

## Updates from Vercel
### 2026-05-18 15:00 UTC: investigating
We are investigating an issue where support cannot be submitted through the dashboard.

### 2026-05-18 15:17 UTC: monitoring
We have implemented a fix. New support cases can be created. We continue to monitor.

### 2026-05-18 15:41 UTC: resolved
The incident is resolved and support cases can be submitted again.

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