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Vercel

Degraded Support Case Submission

Partial outage Lasted 13m · started · Vercel's page

Level
confirmed
Worst impact
Partial outage
Components
Support Center
Down Index
24of 100

What to do

  • Check whether you use Vercel Support Center. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 13m it lasted.

    Anything that failed between 2026-03-31 13:16 UTC and 2026-03-31 13:29 UTC may need a replay.
  • Subscribe to Vercel's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=vercel works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Vercel 4

  1. investigating

    We are currently investigating reports of elevated errors when submitting support cases. Some customers may experience timeouts when creating support tickets. We will share updates as they become available.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results. We will share updates as they become available.

    provider

  3. monitoring

    Support case submission has been confirmed to be functioning normally. We will share updates as they become available.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ce8e057268

Is Vercel still down?

No, this incident was resolved 2026-03-31 13:29 UTC. For Vercel's live state, see https://down.guide/vercel.

How long did it last?

13m, from 2026-03-31 13:16 UTC to 2026-03-31 13:29 UTC, by the times Vercel posted.

What was affected?

Vercel named Support Center.

What caused it?

Vercel hasn't published a root cause. If it does, it shows here.

Where does this come from?

Vercel's official status page, https://www.vercel-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.