# Degraded Support Case Submission

- Provider: [Vercel](https://down.guide/vercel)
- Level: confirmed
- Impact: Partial outage
- lasted 13m
- started 2026-03-31 13:16 UTC
- Support Center
- id: DWN-ce8e057268
- Official page: https://stspg.io/ytrnn9286y73

## Updates from Vercel
### 2026-03-31 13:10 UTC: investigating
We are currently investigating reports of elevated errors when submitting support cases. Some customers may experience timeouts when creating support tickets. We will share updates as they become available.

### 2026-03-31 13:16 UTC: monitoring
A fix has been implemented and we are monitoring the results. We will share updates as they become available.

### 2026-03-31 13:16 UTC: monitoring
Support case submission has been confirmed to be functioning normally. We will share updates as they become available.

### 2026-03-31 13:29 UTC: resolved
This incident has been resolved.

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