# AI and Create services unavailable

- Provider: [Vimeo](https://down.guide/vimeo)
- Level: confirmed
- Impact: Major outage
- lasted 2h 49m
- started 2025-10-20 07:55 UTC
- id: DWN-9f35023ff1
- Official page: https://stspg.io/wdxbtntzc0v6

## Updates from Vimeo
### 2025-10-20 07:55 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-10-20 08:09 UTC: identified
We are currently experiencing technical difficulties with our AI services due to an issue with one of our third-party service providers. Our technical team has identified the source of the problem and is working closely with the provider to restore full functionality as quickly as possible.

### 2025-10-20 09:26 UTC: identified
We are currently experiencing technical difficulties with our AI and Create services due to an issue with one of our third-party service providers. Our technical team has identified the source of the problem and is working closely with the provider to restore full functionality as quickly as possible.

### 2025-10-20 10:44 UTC: resolved
This incident has been resolved.

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