# Reranker service degradation

- Provider: [Voyage AI](https://down.guide/voyage)
- Level: confirmed
- Impact: Degraded
- lasted 13m
- started 2025-09-23 19:05 UTC
- API
- id: DWN-56633a16fa
- Official page: https://stspg.io/4sd2gqg1zhsw

## Updates from Voyage AI
### 2025-09-23 19:05 UTC: investigating
We are currently investigating this issue.

### 2025-09-23 19:17 UTC: investigating
The issue has been identified and a fix has been implemented.

### 2025-09-23 19:18 UTC: resolved
This incident has been resolved.

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