# Increased authentication errors

- Provider: [Voyage AI](https://down.guide/voyage)
- Level: confirmed
- Impact: Partial outage
- lasted 45m
- started 2025-06-23 23:30 UTC
- API
- id: DWN-7ce694265c
- Official page: https://stspg.io/yv00yygt51yt

## Updates from Voyage AI
### 2025-06-23 23:30 UTC: investigating
We are currently investigating this issue.

### 2025-06-24 00:15 UTC: resolved
A fix has been implemented and the issue has been resolved.

### 2025-06-24 01:11 UTC: postmortem
We observed a spike in mistaken 401 errors starting at 4:50 PM PDT, peaking at 90% from 5:13–5:17 PM PDT. A brief 1.5% 500 error rate occurred at 5:50 PM PDT. The issue was due to the work identity binding missing from a manual operation. The issue has been resolved and system is stable now.

From the builder: does your app depend on Voyage AI? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=voyage) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Voyage AI.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-7ce694265c), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.