Skip to main content
Wasabi

Degraded performance in the EU-West-2 (Paris) region

Degraded Lasted 2h 8m · started · Wasabi's page

Level
confirmed
Worst impact
Degraded
Components
EU-West-2 (Paris)
Regions
eu, eu-central-2, eu-west-2
Down Index
31of 100

What to do

  • Check whether you use Wasabi EU-West-2 (Paris) in eu, eu-central-2, eu-west-2. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 8m it lasted.

    Anything that failed between 2024-11-17 00:06 UTC and 2024-11-17 02:14 UTC may need a replay.
  • Subscribe to Wasabi's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=wasabi works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Wasabi 5

  1. investigating

    We are currently investigating degraded performance in the EU-West-2 (Paris) region

    provider

  2. investigating

    Our Operations team continues to work with the network traffic team to isolate the problem, we will update this page with more information soon

    provider

  3. monitoring

    We have identified the issue and are making changes to address the traffic. We are continuing to monitor the system as well

    provider

  4. resolved

    This incident is now resolved.

    provider

  5. postmortem

    On Sunday 17 November at approximately 00:14 UTC, an incident occurred in the eu-central-2 \(Paris\) region, resulting in elevated HTTP 5XX error responses and slow response times to buckets impacting some customers. During an upgrade to the region, an error caused the service to allocate more connections than needed resulting in an overload to one of the service components. This caused an increase in errors returned to a subset of customer buckets which were served by this component. To address the situation, the Operations Team reverted the update to restore service.  By 15:11 UTC on 17 November 2024 service in the eu-central-2 region was fully restored to normal operational status.  The error was corrected and the update was  subsequently re-deployed successfully.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-153f2ceecc

Is Wasabi still down?

No, this incident was resolved 2024-11-17 02:14 UTC. For Wasabi's live state, see https://down.guide/wasabi.

How long did it last?

2h 8m, from 2024-11-17 00:06 UTC to 2024-11-17 02:14 UTC, by the times Wasabi posted.

What was affected?

Wasabi named EU-West-2 (Paris) in eu, eu-central-2, eu-west-2.

What caused it?

Wasabi hasn't published a root cause. If it does, it shows here.

Where does this come from?

Wasabi's official status page, https://status.wasabi.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.