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Wasabi

Wasabi Account Control Manager Console page not loading

Degraded Lasted 1h 20m · started · Wasabi's page

Level
confirmed
Worst impact
Degraded
Components
Wasabi Account Control Manager Console
Down Index
19of 100

What to do

  • Check whether you use Wasabi Wasabi Account Control Manager Console. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 20m it lasted.

    Anything that failed between 2025-02-05 05:35 UTC and 2025-02-05 06:55 UTC may need a replay.
  • Subscribe to Wasabi's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=wasabi works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Wasabi 5

  1. investigating

    We are currently investigating an issue to access the Wasabi Account Control Manager Console page. Our customers might experience 404 and 502 errors when accessing the Wasabi Account Control Manager Console.

    provider

  2. identified

    Our teams had identified the issue and are working on the fix.

    provider

  3. monitoring

    The action to fix for the issue (errors 404 and 502) to access the Wasabi Account Control Manager Console was completed and the service has returned to normal. We are currently monitoring it.

    provider

  4. resolved

    This incident has been resolved.

    provider

  5. postmortem

    On 05 February 2025 from 05:06 AM UTC to approximately 06:04 AM UTC, Wasabi Account Control Manager Console \(WACM\) was unavailable, resulting in errors 404 or 502 when trying to access the WACM URL. The issue was caused by internal component restart with a scenario of DB lock causing the slowness due to a backup routine and as consequence it took additional time for the service to be reestablished. Once the internal team stopped the backup routine, it was possible to proceed with the tasks needed and the restart action completed as expected, bringing the service up and running normally.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1dde27bcad

Is Wasabi still down?

No, this incident was resolved 2025-02-05 06:55 UTC. For Wasabi's live state, see https://down.guide/wasabi.

How long did it last?

1h 20m, from 2025-02-05 05:35 UTC to 2025-02-05 06:55 UTC, by the times Wasabi posted.

What was affected?

Wasabi named Wasabi Account Control Manager Console.

What caused it?

Wasabi hasn't published a root cause. If it does, it shows here.

Where does this come from?

Wasabi's official status page, https://status.wasabi.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.