# System Errors in EU-CENTRAL-1 Region

- Provider: [Wasabi](https://down.guide/wasabi)
- Level: confirmed
- Impact: Degraded
- lasted 3h 57m
- started 2025-04-04 10:01 UTC
- EU-Central-1 (Amsterdam)
- eu, eu-central-1
- id: DWN-1e8c6b9c8d
- Official page: https://stspg.io/f78h9whqx8zt

## Updates from Wasabi
### 2025-04-04 10:01 UTC: investigating
We are currently investigating system errors in our EU-CENTRAL-1 region. Our team is working to isolate the issue and provide a resolution.

### 2025-04-04 10:05 UTC: investigating
We are continuing to investigate this issue.

### 2025-04-04 12:34 UTC: monitoring
We have identified and resolved the issue. All affected resources are back in service. We are currently monitoring the status. 
If you see any error, please reach out to support@wasabi.com for assistance.

### 2025-04-04 13:59 UTC: resolved
This incident has been resolved.

### 2025-04-21 15:01 UTC: postmortem
On 04 April 2025 from 06:20 UTC to 12:20 UTC, we experienced system errors in our eu-central-1 \\(Amsterdam\\) region. This issue affected the S3 service and impacted customer’s ability to read and write to/from their Wasabi buckets within the region. Starting at 05:11 UTC, our Operations Team was notified of a spike in internal system read operations in our eu-central-1 region across multiple storage zones. Approximately 1 hour and 9 minutes after this spike at 06:20 UTC, our storage sub-systems errored to read and write requests, impacting customers. 
Wasabi’s Operations Team was able to identify a recent upgrade to our internal system as responsible for the spike in storage read operations, that eventually led to the storage system errors. Operations proceeded to rollback this upgrade to a previous stable release, which then restored operations on the storage system, leading to a restoration of service for customers. By 12:20 UTC, all S3 services in the eu-central-1 region were operational.

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