Wasabi.com Try Free Sign-up Form Returning Server Error

What to do

• Check whether you use Wasabi Wasabi.com. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 17m it lasted.

  Anything that failed between 2025-05-14 16:47 UTC and 2025-05-14 19:04 UTC may need a replay.

• Subscribe to Wasabi's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=wasabi works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Wasabi 4

1. investigatingMay 14, 2025, 4:47 PM UTC

   The Try Free Sign-up form on wasabi.com is currently returning Server Error responses upon submission. We are investigating this issue and will update the page here when we have more information.

   provider

2. monitoringMay 14, 2025, 5:31 PM UTC

   We have identified the issue with the sign-up form submission, and have rolled back changes to restore functionality. This issue should be resolved for all users now, please reach out to support@wasabi.com with any remaining questions.

   provider

3. resolvedMay 14, 2025, 7:04 PM UTC

   This issue has been resolved.

   provider

4. postmortemMay 14, 2025, 9:31 PM UTC

   From approximately 13:45 to 17:15 UTC, customers using the Free Trial Form Sign Up on Wasabi.com may have been met with a “Server Error” when submitting their request. Due to an error within one of our website modules, a portion of the service was impacted, which prevented the forms from being submitted properly. That error was resolved and the forms are now properly submitted and processed.

   provider

Corrections

None so far.

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