# System Errors in US-EAST-1 and US-EAST-2 regions

- Provider: [Wasabi](https://down.guide/wasabi)
- Level: confirmed
- Impact: Degraded
- lasted 2h 13m
- started 2025-06-26 18:01 UTC
- US-East-1 (N. Virginia), US-East-2 (N. Virginia)
- us, us-east-1, us-east-2
- id: DWN-690b0e97b4
- Official page: https://stspg.io/j8tlsfhvdyyw

## Updates from Wasabi
### 2025-06-26 18:01 UTC: investigating
We are currently investigating system errors in our US-EAST-1 and US-EAST-2 regions. Customers may experience elevated HTTP 5XX error responses when interacting with their Wasabi bucket(s). We will update this page as we have more information.

### 2025-06-26 19:24 UTC: monitoring
We have identified and resolved the issue. All affected resources are back in service. We are currently monitoring the status. 
If you see any error, please reach out to support@wasabi.com for assistance.

### 2025-06-26 20:14 UTC: resolved
This incident has been resolved. Please reach out to support@wasabi.com for any further assistance.

### 2025-07-03 13:13 UTC: postmortem
On 26 June 2025 from 18:30 UTC to 19:12 UTC, we experienced system errors in our 
us-east-1 and us-east-2 regions due to an unplanned data center thermal event. Starting 
at 18:30 UTC, our Operations team was notified of a spike in thermal temperature within 
several servers within the data centers. Due to the increase in temperature, multiple 
storage pools shut down power to the enclosed drives to preserve drive health and data 
integrity. Due to the powering down of these drives, several read & write operations 
resulted in HTTP 5XX errors.
Upon notification of this thermal event, Wasabi’s Operations Team worked with the data 
center team to diagnose and correct the cooling issue and power cycled each impacted 
server. Once each server was fully powered up, all services was restored. By 19:12 UTC, 
all services were fully operational.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).