- Level
- confirmed
- Worst impact
- Degraded
- Components
- US-Central-1 (Texas), US-East-1 (N. Virginia), US-East-2 (N. Virginia), US-West-1 (Oregon), CA-Central-1 (Toronto), EU-Central-1 (Amsterdam), EU-Central-2 (Frankfurt), EU-West-1 (London), EU-West-2 (Paris), EU-West-3 (London), EU-South-1 (Milan), AP-Northeast-1 (Tokyo), AP-Northeast-2 (Osaka), AP-Southeast-1 (Singapore), AP-Southeast-2 (Sydney), Wasabi Account Control API, Wasabi Account Control Manager Console, Wasabi Management Console, Wasabi.com
- Regions
- ap-northeast-1, ap-northeast-2, ap-southeast-1, ap-southeast-2, apac, au, ca, ca-central-1, eu, eu-central-1, eu-central-2, eu-south-1, eu-west-1, eu-west-2, eu-west-3, us, us-central-1, us-east-1, us-east-2, us-west-1
- Down Index
- 43of 100
What to do
Check whether you use Wasabi US-Central-1 (Texas), US-East-1 (N. Virginia), US-East-2 (N. Virginia), US-West-1 (Oregon) and 15 more in ap-northeast-1, ap-northeast-2, ap-southeast-1, ap-southeast-2. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 10h it lasted.
Anything that failed between 2025-05-07 15:31 UTC and 2025-05-08 01:32 UTC may need a replay.Subscribe to Wasabi's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=wasabi works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Wasabi 5
- investigating
We are investigating Storage Quota Exceeded error messages for RCS accounts, our teams are working to resolve this issue.
provider
- identified
We have isolated this issue and are working to ensure all impacted accounts are adjusted appropriately.
provider
- monitoring
A fix has been implemented and we expect that there will be no more new instances of this issue for any Wasabi accounts. If you continue to experience any issues with your Wasabi account, please reach out to our Support Team at support@wasabi.com NOTE: This entry updated to reflect that the incident affected not only RCS accounts but some PayGo accounts as well.
provider
- resolved
The issue affecting some RCS and PayGo accounts with an incorrect 'StorageQuotaExceeded' error message has been resolved. Please reach out to support@wasabi.com if you require further assistance. NOTE: This entry has been updated to reflect that the incident affected not only RCS accounts but some PayGo accounts as well.
provider
- postmortem
From 2025-05-07 03:00 UTC to 2025-05-07 16:00 UTC, a subset of customers experienced data upload issues due to an incorrect storage quota exceeded flag applied to their subaccounts. Specifically, some subaccounts configured with no quota value on their account were incorrectly marked as having exceeded their storage limit. As a result, these subaccounts were temporarily prevented from uploading data. This behavior was the result of a recent update to our billing system, which treated an empty storage quota value as a valid threshold of zero GB and triggered the excessive storage message. By 14:07 UTC, the problematic update was rolled back, and the affected accounts were unflagged. By 16:00 UTC, all impacted subaccounts were verified as having been reset correctly and the service had been returned to normal operational status. ` `
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-85de4feaaf
Is Wasabi still down?
No, this incident was resolved 2025-05-08 01:32 UTC. For Wasabi's live state, see https://down.guide/wasabi.
How long did it last?
10h, from 2025-05-07 15:31 UTC to 2025-05-08 01:32 UTC, by the times Wasabi posted.
What was affected?
Wasabi named US-Central-1 (Texas), US-East-1 (N. Virginia), US-East-2 (N. Virginia), US-West-1 (Oregon) and 15 more in ap-northeast-1, ap-northeast-2, ap-southeast-1, ap-southeast-2.
What caused it?
Wasabi hasn't published a root cause. If it does, it shows here.
Where does this come from?
Wasabi's official status page, https://status.wasabi.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.