Wasabi: Wasabi Account Control Manager Console views for Control Accounts, Sub-Accounts and Invoices not loading

What to do

Check whether you use Wasabi Wasabi Account Control Manager Console. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 13h 41m it lasted.
Anything that failed between 2024-10-30 20:14 UTC and 2024-10-31 09:55 UTC may need a replay.
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investigatingOct 30, 2024, 8:14 PM UTC
We are currently investigating this issue and expect to have these views restored shortly.
provider
investigatingOct 31, 2024, 12:34 AM UTC
While some of the views have been restored, we continue to work to resolve the issue. This page will be updated as more progress is made.
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identifiedOct 31, 2024, 12:44 AM UTC
The issue has been identified and a fix is being implemented.
provider
resolvedOct 31, 2024, 9:55 AM UTC
This incident has been resolved.
provider
postmortemNov 7, 2024, 3:24 PM UTC
From 2024-10-31 00:42 UTC to 2024-10-31 10:03 UTC, we experienced an issue where Control Accounts, Sub-Accounts and Invoice data in WACM was not loading properly when attempted to be viewed by the client. Upon investigation by our Engineering Team, it was found that the nodes responsible for fetching and delivering this data were in a bad state. Once the nodes were restored to a functional state, our team started the process of re-indexing the data, which would allow the data to be served via the WACM portal successfully. At 10:03 UTC on October 31, 2024, the WACM data was fully available to customers.
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None so far.

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Is Wasabi still down?

No, this incident was resolved 2024-10-31 09:55 UTC. For Wasabi's live state, see https://down.guide/wasabi.

How long did it last?

13h 41m, from 2024-10-30 20:14 UTC to 2024-10-31 09:55 UTC, by the times Wasabi posted.

What was affected?

Wasabi named Wasabi Account Control Manager Console.

What caused it?

Wasabi hasn't published a root cause. If it does, it shows here.

Where does this come from?

Wasabi's official status page, https://status.wasabi.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.