# System Errors in CA-CENTRAL-1

- Provider: [Wasabi](https://down.guide/wasabi)
- Level: confirmed
- Impact: Degraded
- lasted 41m
- started 2024-09-18 18:09 UTC
- CA-Central-1 (Toronto)
- ca, ca-central-1
- id: DWN-f29fc219c9
- Official page: https://stspg.io/kjl2dqyxqjs3

## Updates from Wasabi
### 2024-09-18 18:09 UTC: investigating
We are currently experiencing system errors in our CA-CENTRAL-1 region.

### 2024-09-18 18:17 UTC: monitoring
Our Operations Team identified and corrected the cause of the system errors. Performance to the region is restored and we will continue to monitor the region.

### 2024-09-18 18:50 UTC: resolved
This incident is now resolved. Please reach out to support@wasabi.com if you continue to see any errors related to this incident.

### 2024-09-27 18:03 UTC: postmortem
From 2024-09-18 17:55 UTC to 2024-09-18 18:08 UTC, we experienced an issue where client connection attempts to Wasabi Cloud Storage were impacted during an upgrade to our services in the CA-CENTRAL-1 region.
The activity had no expectations to create any service impact and began on 2024-09-18 at 13:00 UTC. During the maintenance task, two internal software components had a networking port conflict, causing a delay on the restart process for our load balancer network component. Once our Operations Team identified the condition and cause for the failure, immediate corrective action was taken, and service availability was reestablished.

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