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Webex

Webex Calling Service Maintenance: October 31, 2026

Major outage Lasted 0m · started · Webex's page

Level
confirmed
Worst impact
Major outage
Regions
au, eu
Down Index
40of 100

What to do

  • Check whether you use Webex in au, eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-10-31 09:00 UTC and 2026-10-31 09:00 UTC may need a replay.
  • Subscribe to Webex's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=webex works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Webex 1

  1. resolved

    Regions: N. America (West), N. America (East), EMEA, ANZ Change #: CHG0832758 completed - This maintenance has been completed and all services are fully operational. Oct 31, 09:00 UTC in progress - The maintenance is currently in progress. Oct 31, 01:00 UTC scheduled - Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Scheduled Maintenance Window -- Start: Saturday, October 31, 2026, 01:00 UTC Complete: Saturday, October 31, 2026, 09:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling maintenance, we are anticipating that device activations and registrations will be unavailable. While we are not expecting a complete service outage, please note that access to the portal and the device activation Call Home URL may be impacted for a brief period. Call processing should remain unaffected throughout this maintenance period. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services. Oct 24, 02:18 UTC

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Corrections

None so far.

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Questions about DWN-2e771e17b4

Is Webex still down?

No, this incident was resolved 2026-10-31 09:00 UTC. For Webex's live state, see https://down.guide/webex.

How long did it last?

0m, from 2026-10-31 09:00 UTC to 2026-10-31 09:00 UTC, by the times Webex posted.

What was affected?

Webex named in au, eu.

What caused it?

Webex hasn't published a root cause. If it does, it shows here.

Where does this come from?

Webex's official status page, https://status.webex.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.