# Webex Calling Service Maintenance: November 04, 2026

- Provider: [Webex](https://down.guide/webex)
- Level: confirmed
- Impact: Maintenance
- lasted 0m
- started 2026-11-04 19:00 UTC
- apac, jp
- id: DWN-be1c8222a6
- Official page: https://status.webex.com/maintenance?lang=en_US#eca5b830d19211f18516bd15656ee2ac

## Updates from Webex
### 2026-11-04 19:00 UTC: resolved
Regions: APAC 
 Change #: CHG0834525, CHG0834527 
 completed - This maintenance has been completed and all services are fully operational.
 Nov 4, 19:00 UTC 
 in progress - The maintenance is currently in progress.
 Nov 4, 13:00 UTC 
 scheduled - Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. 
 -- Affected Data Center -- 
Japan
 -- Scheduled Maintenance Window -- 
Start: Wednesday, November 04, 2026, 13:00 UTC
Complete: Wednesday, November 04, 2026, 19:00 UTC
 -- Affected Services -- 
Webex Calling / Cisco BroadCloud 
 -- User Experience -- 
Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window.
The User Settings Portal will also be impacted.
Call processing is expected to remain unaffected.
Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period.
For help and support, visit our website at https://help.webex.com. 
Thank you for your patience as we continue to improve the Webex services.
 Oct 26, 23:13 UTC

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