[RESOLVED] Reports of issues accessing the Dashboard and webflow.com

What to do

• Check whether you use Webflow Webflow.com, University, Dashboard, Support Portal and 1 more. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 19m it lasted.

  Anything that failed between 2025-08-25 16:39 UTC and 2025-08-25 18:58 UTC may need a replay.

• Subscribe to Webflow's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=webflow works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Webflow 4

1. identifiedAug 25, 2025, 4:39 PM UTC

   We have identified an issue that is preventing some customers from logging into the Dashboard. Our engineering team is actively working on a fix to restore full access. We will provide an update within the next hour, or sooner if new information becomes available.

   provider

2. identifiedAug 25, 2025, 5:07 PM UTC

   Customers are unable to log in to the Dashboard and access Webflow.com. Our engineering team is urgently working to restore full access. We’ll provide further updates as progress is made, with the next update no later than one hour from now. We appreciate your patience as we work to resolve this issue as quickly as possible.

   provider

3. monitoringAug 25, 2025, 5:58 PM UTC

   Access to the Dashboard and Webflow.com has been restored, and customers should now be able to log in normally. Please clear your browser cache (Ctrl/Cmd + Shift + R) and try again if you continue to experience issues. We have identified the issue with a third-party tracker on webflow.com and have made a change to prevent this from happening again. Customers who were already logged into the Webflow Designer or Dashboard were not affected, and no Webflow hosted sites were impacted. We are continuing to closely monitor system performance to ensure everything remains stable. We’ll provide another update within the next hour, or sooner if new information becomes available. Thank you for your patience while we worked to resolve this disruption.

   provider

4. resolvedAug 25, 2025, 6:58 PM UTC

   Access to the Dashboard and Webflow.com has been fully restored, and this incident is now resolved. The disruption occurred between approximately 16:04 UTC and 17:32 UTC. If you continue to encounter issues, please clear your browser cache (Ctrl/Cmd + Shift + R) and try again. The issue was caused by a third-party tracker on webflow.com. We have implemented a change to prevent this from happening again. Customers who were already logged into the Webflow Designer or Dashboard may not have been affected, and no Webflow hosted sites were impacted. We sincerely appreciate your patience while our team worked to restore full access.

   provider

Corrections

None so far.

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