[RESOLVED] Reports of intermittent 500 errors on some hosted sites

What to do

• Check whether you use Webflow Site Pages. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 56m it lasted.

  Anything that failed between 2026-01-23 14:58 UTC and 2026-01-23 16:54 UTC may need a replay.

• Subscribe to Webflow's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=webflow works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Webflow 3

1. investigatingJan 23, 2026, 2:58 PM UTC

   We’re investigating reports of intermittent 500 errors affecting a small number of hosted sites. Some visitors may see errors when loading pages, while other requests continue to work as expected. Our team is actively working to understand the cause and will share updates as we learn more.

   provider

2. monitoringJan 23, 2026, 3:19 PM UTC

   We’re seeing signs of recovery and customer impact has been mitigated. Services are operating as expected at this time, and our team is continuing to monitor the situation closely to ensure stability. We’ll share another update if there are any changes. Thank you for your patience.

   provider

3. resolvedJan 23, 2026, 4:54 PM UTC

   This incident has been resolved and services are operating normally. Some sites experienced intermittent errors between 14:32 and 15:01 (UTC). We’re no longer seeing customer impact related to this issue. Thank you for your patience while we worked to address this.

   provider

Corrections

None so far.

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