[RESOLVED] Reports of issues accessing Webflow Canvas via Client Seats

What to do

• Check whether you use Webflow Webflow Canvas. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 8m it lasted.

  Anything that failed between 2026-04-01 13:43 UTC and 2026-04-01 14:51 UTC may need a replay.

• Subscribe to Webflow's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=webflow works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Webflow 5

1. investigatingApr 1, 2026, 1:43 PM UTC

   We’re investigating reports of authorization errors when accessing the Webflow Canvas using Client seats. Our team is actively investigating and will share another update as soon as we have another update to share.

   provider

2. identifiedApr 1, 2026, 1:59 PM UTC

   We have identified the root cause of this behavior and are actively working to implement a fix as soon as possible.

   provider

3. monitoringApr 1, 2026, 2:13 PM UTC

   A fix has been implemented for the issue impacting some customers with a Client seat role who were unable to access Webflow Canvas. We are seeing recovery and are continuing to monitor the situation closely to ensure stability.

   provider

4. monitoringApr 1, 2026, 2:14 PM UTC

   We are continuing to monitor for any further issues.

   provider

5. resolvedApr 1, 2026, 2:51 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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