# \[RESOLVED\] Reports of issues accessing Webflow Canvas via Client Seats

- Provider: [Webflow](https://down.guide/webflow)
- Level: confirmed
- Impact: Degraded
- lasted 1h 8m
- started 2026-04-01 13:43 UTC
- Webflow Canvas
- id: DWN-7c9a8b76c8
- Official page: https://stspg.io/61c98l52pqvx

## Updates from Webflow
### 2026-04-01 13:43 UTC: investigating
We’re investigating reports of authorization errors when accessing the Webflow Canvas using Client seats.
Our team is actively investigating and will share another update as soon as we have another update to share.

### 2026-04-01 13:59 UTC: identified
We have identified the root cause of this behavior and are actively working to implement a fix as soon as possible.

### 2026-04-01 14:13 UTC: monitoring
A fix has been implemented for the issue impacting some customers with a Client seat role who were unable to access Webflow Canvas. We are seeing recovery and are continuing to monitor the situation closely to ensure stability.

### 2026-04-01 14:14 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-04-01 14:51 UTC: resolved
This incident has been resolved.

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