# \[RESOLVED\] Reports of increased latency and delays in validating SSL certificates

- Provider: [Webflow](https://down.guide/webflow)
- Level: confirmed
- Impact: Degraded
- lasted 5h 11m
- started 2025-09-14 19:32 UTC
- SSL certificate provisioning
- id: DWN-a1b9fd79ec
- Official page: https://stspg.io/62lj2852q66f

## Updates from Webflow
### 2025-09-14 19:32 UTC: identified
We have identified an issue with delays in SSL certificate validation that are related to an upstream provider. This is limited to a delay in provisioning for new customers and a very small subset of customers migrating custom domains. This does not affect Dashboard, Designer, or hosted websites on Webflow and our team is working closely with the provider to restore normal performance. We’ll continue to provide updates as more information becomes available.

### 2025-09-14 20:06 UTC: identified
We have identified an issue with delays in SSL certificate validation that are related to an upstream provider. This is limited to a delay in provisioning for new customers and a very small subset of customers migrating custom domains. This does not affect Dashboard, Designer, or hosted websites on Webflow and our team is working closely with the provider to restore normal performance. We’ll continue to provide updates as more information becomes available.

### 2025-09-14 22:35 UTC: identified
Our upstream provider has identified the issue and is in the process of deploying a fix.
Reminder, this is limited to a delay in provisioning for new customers and a very small subset of customers migrating custom domains. This does not affect Dashboard, Designer, or hosted websites on Webflow and our team is working closely with the provider to restore normal performance. We’ll continue to provide updates as more information becomes available.

### 2025-09-14 23:22 UTC: monitoring
Our upstream provider has implemented a fix and they are currently monitoring results.

### 2025-09-15 00:44 UTC: resolved
Our upstream provider has resolved the issue on their end, and SSL provisioning is operating normally.

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