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Wise

Brazil: Wise Card to Apple Pay

Degraded Lasted 5h 4m ยท started ยท Wise's page

Level
confirmed
Worst impact
Degraded
Components
๐Ÿ“ฑ Mobile App, ๐Ÿ’ณ Debit Card
Regions
latam

What to do

  • Check whether you use Wise ๐Ÿ“ฑ Mobile App, ๐Ÿ’ณ Debit Card in latam. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 4m it lasted.

    Anything that failed between 2026-05-08 12:25 UTC and 2026-05-08 17:28 UTC may need a replay.
  • Subscribe to Wise's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=wise works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Wise 4

  1. investigating

    We are currently investigating an issue affecting customers in Brazil attempting to add their Wise cards to Apple Pay via the Wise app. Our partners and our team are working to resolve the issue as swiftly as possible. In the meantime, customers can still add their card manually by entering the card details directly into the Apple Wallet app.

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  2. investigating

    We are continuing to investigate this issue.

    provider

  3. investigating

    We are continuing to investigate this issue.

    provider

  4. resolved

    This incident has been resolved.

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Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-15bddfb00b

Is Wise still down?

No, this incident was resolved 2026-05-08 17:28 UTC. For Wise's live state, see https://down.guide/wise.

How long did it last?

5h 4m, from 2026-05-08 12:25 UTC to 2026-05-08 17:28 UTC, by the times Wise posted.

What was affected?

Wise named ๐Ÿ“ฑ Mobile App, ๐Ÿ’ณ Debit Card in latam.

What caused it?

Wise hasn't published a root cause. If it does, it shows here.

Where does this come from?

Wise's official status page, https://status.wise.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.