# Service disruption

- Provider: [Wise](https://down.guide/wise)
- Level: confirmed
- Impact: Degraded
- lasted 17m
- started 2026-09-01 12:26 UTC
- 💸 Payments, 💳 Debit Card, 🔗 API
- id: DWN-4170844c5e
- Official page: https://stspg.io/9zsk6xj3qtj4

## Updates from Wise
### 2026-09-01 12:26 UTC: investigating
We're aware of a technical issue affecting our platform. As a result, some customers will see receive an error message when setting up a payment or using their Wise card. Our team is already working on a fix.
This issue also impacts Wise Platform customers.

### 2026-09-01 12:43 UTC: resolved
This incident has been resolved.

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