# Service disruption

- Provider: [Wise](https://down.guide/wise)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 29m
- started 2026-11-05 15:56 UTC
- 💸 Payments, 💳 Debit Card, 🔗 API
- id: DWN-696ec81db8
- Official page: https://stspg.io/jt0hv0yq6xx1

## Updates from Wise
### 2026-11-05 15:56 UTC: identified
We're aware of a technical issue affecting certain Wise card users. As a result, some customers may experience difficulties making payments using their Wise card. Our team is already working on a fix.

### 2026-11-05 15:56 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-11-05 18:25 UTC: resolved
This incident has been resolved and services are back to normal.

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