Delayed transfers

What to do

• Check whether you use Wise 📱 Mobile App, 📰 Website, 💸 Payments, 🔗 API. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 49m it lasted.

  Anything that failed between 2025-09-26 15:44 UTC and 2025-09-26 17:32 UTC may need a replay.

• Subscribe to Wise's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=wise works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Wise 4

1. identifiedSep 26, 2025, 3:44 PM UTC

   We are aware of an incident that is causing delayed transfers and intermittent issues with payins and accessing the Wise account homepage. This issue is impacting all customers including Wise Platform. We are investigating this incident and working to fix it as soon as possible.

   provider

2. identifiedSep 26, 2025, 3:45 PM UTC

   We are aware of an incident that is causing delayed transfers and intermittent issues with payins and accessing the Wise account homepage. This issue is impacting all customers including Wise Platform. We are investigating this incident and working to fix it as soon as possible.

   provider

3. monitoringSep 26, 2025, 4:48 PM UTC

   A fix has been implemented and we are monitoring the results.

   provider

4. resolvedSep 26, 2025, 5:32 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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