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Wise

Issue with sending and moving money

Partial outage Lasted 14m ยท started ยท Wise's page

Level
confirmed
Worst impact
Partial outage
Components
๐Ÿ“ฑ Mobile App, ๐Ÿ“ฐ Website, ๐Ÿ’ฑ Account, ๐Ÿ’ธ Payments, ๐Ÿ’ณ Debit Card, ๐Ÿ”— API, โœ‰๏ธ Customer Support
Down Index
44of 100

What to do

  • Check whether you use Wise ๐Ÿ“ฑ Mobile App, ๐Ÿ“ฐ Website, ๐Ÿ’ฑ Account, ๐Ÿ’ธ Payments and 3 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 14m it lasted.

    Anything that failed between 2026-01-15 11:21 UTC and 2026-01-15 11:35 UTC may need a replay.
  • Subscribe to Wise's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=wise works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Wise 3

  1. monitoring

    We are currently recovering from an issue across all platforms (iOS, Android, and web) that has been preventing customers from adding, moving, or sending money. This also impacts our Wise Platform customers too.

    provider

  2. monitoring

    We are continuing to monitor for any further issues.

    provider

  3. resolved

    The incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9f2c8b1620

Is Wise still down?

No, this incident was resolved 2026-01-15 11:35 UTC. For Wise's live state, see https://down.guide/wise.

How long did it last?

14m, from 2026-01-15 11:21 UTC to 2026-01-15 11:35 UTC, by the times Wise posted.

What was affected?

Wise named ๐Ÿ“ฑ Mobile App, ๐Ÿ“ฐ Website, ๐Ÿ’ฑ Account, ๐Ÿ’ธ Payments and 3 more.

What caused it?

Wise hasn't published a root cause. If it does, it shows here.

Where does this come from?

Wise's official status page, https://status.wise.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.