# Issue with sending and moving money

- Provider: [Wise](https://down.guide/wise)
- Level: confirmed
- Impact: Partial outage
- lasted 14m
- started 2026-01-15 11:21 UTC
- 📱 Mobile App, 📰 Website, 💱 Account +4
- id: DWN-9f2c8b1620
- Official page: https://stspg.io/h3x541ltb70h

## Updates from Wise
### 2026-01-15 11:21 UTC: monitoring
We are currently recovering from an issue across all platforms (iOS, Android, and web) that has been preventing customers from adding, moving, or sending money. This also impacts our Wise Platform customers too.

### 2026-01-15 11:28 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-01-15 11:35 UTC: resolved
The incident has been resolved.

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