# Issue with sending money

- Provider: [Wise](https://down.guide/wise)
- Level: confirmed
- Impact: Degraded
- lasted 54m
- started 2025-07-31 14:12 UTC
- 📱 Mobile App, 📰 Website, 💱 Account +3
- id: DWN-bb1212ce65
- Official page: https://stspg.io/zwbdytv50xwc

## Updates from Wise
### 2025-07-31 14:12 UTC: investigating
We are currently investigating the issue and taking actions to bring the system back up. We anticipate the system to recover in 30 minutes to 1 hour. This impacts Wise Platform partners too.

### 2025-07-31 14:37 UTC: identified
You should now be able send money as normal however customers may experience some delays to payments. We are working on restoring our usual speeds.

### 2025-07-31 15:06 UTC: resolved
This incident has been resolved.

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